Privacy Policy

Understand the Privacy Policy that governs our services.

Collection of Personal Data

Coimbra Tours and Transfers only collects the data strictly necessary to provide its services:

  • Full Name
  • Email Address
  • Phone Number
  • Booking Information (date, time, pickup and drop-off locations)
  • Payment Details (processed exclusively through secure third-party platforms)
Purpose of Collected Data

The personal data collected is intended exclusively for the following purposes:

  • To manage and process your travel bookings.
  • To establish direct communication regarding your service.
  • To improve our services and your website browsing experience.
  • To comply with ongoing legal and tax obligations.
Confidentiality and Security

Coimbra Tours and Transfers is strictly committed to:

  • Protecting your personal data with appropriate technical and organizational measures.
  • Ensuring that your data is never shared with third parties, except when strictly necessary (e.g., authorized payment gateways or specific legal requirements).
User Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data stored by us.
  • Correct or permanently delete your data.
  • Withdraw your consent for data processing at any time.
  • Object to the specific processing of your data.
  • Request the portability of your data to another service.
Contact Information

To exercise your privacy rights or clarify any doubts regarding your data, please contact us directly:

  • Email: geral@coimbratoursandtransfers.pt
  • Phone: +351 928 029 323
Cookie Policy

1. What are Cookies?
Cookies are small text files securely stored on your device when you visit a website. They serve to improve your browsing experience and aggregate anonymous usage statistics.

2. Types of Cookies Used

  • Essential Cookies: Strictly necessary for the core functionality of the website.
  • Performance Cookies: Utilised to improve overall site speed and usability.
  • Functionality Cookies: Designed to remember your specific user preferences.
  • Third-Party Cookies: Such as Google Analytics, used purely for anonymous traffic analysis.

3. Managing Cookies
You can easily configure your browser settings to refuse or delete cookies at any time. However, please note that disabling certain cookies may impact the optimal functionality of the website.

4. User Consent
By continuing to browse and use our website, you consent to the use of cookies in accordance with this privacy policy.